Privacy Policy

At Krishnagiri Propertys, we are deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website krishnagiripropertys.com or use our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our platform.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on our platform, post a property listing, send an enquiry, or contact us. The types of personal data we collect include:

• Identity Information: Full name, username, and profile photo (if provided).
• Contact Information: Email address, mobile phone number, and residential/business address.
• Property Listing Data: Property address, photos, price, area, description, and other property-related details you submit.
• Transaction Data: Payment history, invoices, subscription plans, and Razorpay payment references. We do not store card numbers or UPI credentials.
• Technical Data: IP address, browser type and version, time zone, operating system, and device information collected automatically via cookies and server logs.
• Usage Data: Pages visited, search terms entered, properties viewed, and time spent on the platform.
• Enquiry Data: Messages sent between users and property owners through our enquiry system.

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your user account on our platform.
• To display your property listings to potential buyers and tenants in Krishnagiri district.
• To process your payments securely through Razorpay payment gateway.
• To send transaction confirmations, invoices, and payment receipts via email.
• To notify you of enquiries received on your listed properties.
• To send service-related communications such as account alerts, security notifications, and platform updates.
• To improve our platform's features, performance, and user experience.
• To detect and prevent fraudulent activity, spam listings, and misuse of our platform.
• To comply with applicable Indian laws and legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies — small data files stored on your browser — to enhance your browsing experience. We use:

• Session Cookies: Essential for login and maintaining your session while you browse.
• Analytics Cookies: We use Google Analytics to understand how users interact with our website. This data is anonymous and aggregated.
• Preference Cookies: To remember your search filters and preferences for a better experience.

You can control cookie settings in your browser. However, disabling certain cookies may affect the functionality of our platform.

4. Sharing of Your Information

We respect your privacy and do not sell your personal information to any third party. However, we may share your data in the following limited circumstances:

• With Other Users: Your name and contact information displayed on public property listings will be visible to users who view your listing. This is essential to facilitate direct buyer-seller contact.
• Payment Gateway: We share necessary payment details with Razorpay (our payment processor) to process your subscription payments securely. Razorpay's privacy policy applies to payment data.
• Service Providers: We may share technical data with third-party service providers (such as hosting, email services) who assist in operating our platform. These parties are bound by confidentiality agreements.
• Legal Compliance: We may disclose your information when required to do so by law, court order, or government authority, or to protect the rights, property, and safety of our users and our platform.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption across the entire website.
• Secure, hashed storage of passwords (never stored in plain text).
• Razorpay's PCI-DSS compliant infrastructure for all payment processing.
• Regular server security updates and monitoring.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable Indian laws. When you delete your account, we will remove your personal information from our active databases, though some residual data may remain in backups for a limited period.

7. Your Rights

As a user of our platform, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can update or correct inaccurate information via your account profile settings.
• Right to Deletion: You can request deletion of your account and personal data by contacting us.
• Right to Withdraw Consent: You may opt out of marketing emails by clicking the unsubscribe link in any email we send.

To exercise these rights, please email us at support@krishnagiripropertys.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify registered users of material changes via email or a prominent notice on our website. The "Last updated" date at the top of this page will always reflect the most recent revision.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: